Aging Solutions is a team of experienced consultants that help with preparation and planning for persons 45 and over. We work to help you. Our specialties include healthcare administration, investment advisor, and legal advocate which helps with trusts, wills, and wealth preservation.
Our Mission..
Aging Solutions was created to help older adults and their families navigate the complexities of aging with confidence, dignity, and peace of mind. Our products were designed to bridge the gaps that often leave families overwhelmed during critical moments — from emergency situations and healthcare decisions to caregiving challenges and end-of-life planning.
Aging Solutions was born from a simple belief: aging should not be a journey families have to navigate alone. Too often, important information is missing, decisions are made during moments of crisis, and families are left scrambling to understand what comes next. We created our products and services to bring clarity before the crisis happens.
Through solutions like the Trinity EMS Card, Trinity Connect, Trinity Plan, Aging Advisors, and caregiving concierge services, we provide tools, guidance, and support that help families stay prepared, organized, and connected. Our mission is simple: to improve the quality of life for older adults by ensuring they can focus on what matters most — living safely, independently, and with dignity.
Brynne Malone, Owner & Founder
My journey to founding Aging Solutions began nearly 40 years ago, in the aisles of a neighborhood grocery store. As a high school senior working to save for college, I took on a job there — and my favorite responsibility, by far, was delivering groceries to our customers. Many of them were older adults living alone, and those deliveries became so much more than a transaction. I’d often stay to chat, hear their stories, and over time, real friendships grew. I watched people navigate the later years of life up close — their independence, their pride, their quiet struggles — and without realizing it at the time, those relationships were shaping the values that would guide the rest of my career.
That foundation followed me into my work as an investment advisor, where I focused on strategies that gave people real security and peace of mind in retirement. That path led me into legal advocacy for individuals with dementia and others seeking an independent voice in their own care — work that showed me how much is at stake when planning isn’t done in time. I then spent twelve years in senior leadership at a national health services company, helping retirees and veterans navigate a healthcare system in constant change.
I’ve never forgotten where it all started — that neighborhood grocery store, and the people who taught me what it means to age with grace. Aging Solutions brings those years together, with one goal: helping the people I serve enjoy a retirement that’s enriching, secure, and truly carefree.
Sincerely, Brynne Malone
Gina Carlson, Director of Operations
I’m a lover of life, a curious adventurer, and a lifelong learner. My respect for our senior community began early, shaped by the grandparents and elder family friends who filled my childhood with wisdom, humor, and stories earned through a life fully lived. One moment in particular has stayed with me: visiting my mother’s dear friend in a nursing home, a woman whose body had grown frail but whose spirit remained luminous. She spoke only of how blessed she felt for the life she’d lived. Her grace, gratitude, and quiet strength showed me what it means to age with dignity. I have carried her influence in my heart ever since, and it continues to guide the work I do today.
With a background in project management and planning, I’ve dedicated my career to supporting seniors and their families through life’s major transitions. As a Senior Move Manager, I ensured every move — from downsizing to settling in — was organized, compassionate, and dignified. As a concierge, I built meaningful relationships and created experiences that reflected what brought each client joy. As an Aging Advocate, I’ve guided families through honest conversations and fact-based decisions during pivotal moments. I’m proud to be part of Aging Solutions and deeply believe in our mission to walk alongside clients as they build a secure, supported, and independent future.
Kristin Carlson , Marketing & Multimedia Producer
Kristin Carlson is a marketing and communications professional, multimedia producer, and creative storyteller with a passion for transforming meaningful ideas into content that connects with people.
Her work spans digital marketing, communications and public relations, podcast and multimedia production, social media, advertising, and brand storytelling. Combining creative vision with technical production and strategic thinking, Kristin brings a multidisciplinary approach to building messages, campaigns, and media that educate, engage, and inspire.
As producer of The Voice of Aging, Kristin helps bring important conversations with professionals, advocates, and industry experts to a wider audience through podcasting, video, social media, and digital campaigns. Her work also encompasses brand communications, public relations and outreach, content strategy, and digital advertising.
Across both her professional and creative work, a common thread remains: using thoughtful communication and storytelling to create connection, share knowledge, and give meaningful ideas a greater voice.
Tina Michael, Administrative Assistant
Tina Michael has spent her life caring for others with warmth, steadiness, and genuine compassion. Her heart for seniors began in college, when she worked as a housekeeper in an assisted living facility. What started as a job quickly became something more — she found herself lingering to talk with residents, listening to their stories, and discovering how much she loved connecting with older adults. Those early relationships shaped her lifelong desire to support seniors with dignity and kindness.
After earning her BA in chemistry and completing her medical assisting degree, Tina worked in a pediatric office before stepping into the role she cherishes most — being a mom. Raising and homeschooling her four children deepened her patience, strengthened her organizational skills, and taught her how to create calm and structure in the midst of busy, ever-changing seasons. She later served as the administrator for a church plant, led women’s ministry programs, and taught history at a homeschool coop, each role reinforcing her gift for guiding, supporting, and caring for people.
Today, as an Administrator with Aging Solutions, Tina brings together her clinical background, her administrative experience, and her deep love for seniors. She walks alongside teammates to guide seniors and their families with empathy and clarity, helping them navigate difficult decisions, communicate openly, and move forward with confidence rather than fear. Tina believes wholeheartedly in Aging Solutions’ mission to support seniors in building a secure, independent future — and she is honored to be part of a team that treats every client with respect, understanding, and genuine care.
Donnelle Cross, Concierge Services
Donnelle Cross is a dedicated caregiver, nonprofit leader, and advocate for older adults with a Bachelor of Arts in Social Work from Washington State University, specializing in geriatric care. She currently serves as Chapter Director of the Pacific Northwest Chapter of the Twilight Wish Foundation, where she leads fundraising, volunteer recruitment, and community outreach to support economically disadvantaged seniors. With extensive experience providing care to elderly individuals, including those living with dementia, as well as a background in special education and human resources management, she is committed to enhancing the quality of life for seniors through compassionate service, advocacy, and community engagement.
Kim De Lisle, Concierge Services
Hi, I’m the girl with the pom-poms for life’s everyday victories.
Whether it’s making that phone call you’ve been avoiding, tackling a to-do list that’s grown a little too long, running errands, organizing a busy day, or standing beside you as an advocate, I’m here to make life easier—and a lot more enjoyable.
My heart for helping others began years ago while caring for a beloved family member who depended on others for daily support, yet somehow brought endless laughter and joy to everyone around them.
Being a Companion Home operator for the State of Washington, gave years of experience that taught me that caring for others isn’t just about meeting needs—it’s about celebrating life along the way.
That’s why I love being part of Aging Solutions NW. I believe the best years of life deserve companionship, encouragement, and someone who is genuinely cheering you on. Think of me as part assistant, part advocate, part problem-solver, and full-time cheerleader.
Because everyone could use someone in their corner now and again.
Cheers to life~
How We Work
We work for you. We are a client funded and client driven consulting company.
Empower clients by providing a roadmap to meet their needs and goals.
Provide essential knowledge of how to achieve worry-free independence as they age.
Preparation Pays Off
As our mother aged, we knew we needed to make a plan. She had fallen twice in her home. All of her children but one lived in other parts of the country. Mom’s care had naturally been placed on our sister living near her who was becoming more and more overwhelmed with the constant care needed. Aging Solutions was an invaluable source of help. Their consultant was easy to talk with and knew how to communicate with our aging mother. He met with her individually to gain understanding of her health care and financial wishes. The consultant, using his knowledge of the health care system and expertise in financial planning, designed a short term and long term health plan. Additionally, he gave us a detailed list to arrange her financial affairs. When it came time to move mom out of her home, while still difficult, the preparation Aging Solutions had provided made the process much easier for all of us.
~ Anonymous
Recovery
My husband died, July 28th, 2005 with Alzheimer’s, he destroyed everything he touched. Now I have to someone repair it all, Mr. Brynne Malone became my financial advisor through elderly service. Such a wonderful, compassionate, understanding man, he has been there for me for all these months. I would recommend him to anyone needing his services. He is very intelligent and knows what to do in a time of crisis. I highly recommend him.
~ Helen G.
Family Affairs
My family and I want to thank you so much for handling the affairs of my aunt. You did a fine job and we know at times it was not an easy one. The burial plot could not have been any better chosen. Also the stone was lovely. Thanks again for the beautiful basket of flowers. I hope our friendship continues and may God bless you for all you have done for all of us.
~ Dorothy & All Her Family
Financial Services
I have worked with Brynne Malone and Aging Solutions in a professional capacity. I have provided tax and accounting services to his clients on an as needed basis. I am pleased to be able to provide a letter of recommendation for Brynne. I have found that Brynne is a professional, dependable and compassionate person. I would recommend him and his company to anyone needing assistance with elder care issues.
~ Robin K., CPA
Guardian
Brynne Malone was a kind, caring, guardian for my father, when we needed him the most. When I went into the nursing home to see my father, Brynne, I believe was deep in prayer for my father. He was there for me during one of the most difficult times in my life.
~ Pamela M.
Difficult Family Dynamics
We are so thankful for Aging Solutions assistance with my sister-in-law. There were a lot of difficult family dynamics and Aging Solutions handled them with caring profession.
~ Dorothy F.
Financial Advising
Brynne Malone has been my mom’s finical advisor for the past year and a half. He has conducted himself in a very professional manner. He has assisted my mom in several finical situations and I personally feel very comfortable knowing that my mom has someone like Brynne she can turn to when she has questions or needs assistance. He is very compassionate and understanding.
~ VaNita H.
Social Services Director
I am the Social Services Director at Royal Park Care Center and in my role have been blessed to find a very professional and very caring advocate for the elderly in Brynne Malone. I have know Brynee for many years and have found his dedication, commitment and above all his caring and service to our residents here at Royal Park far beyond any reasonable expectation of someone in his profession. I cannot stress strongly enough his professional manner and resolve to care and advocate for our residents. He is quick to respond to resident and staff requests and concerns and engages care givers and medical staff with dignity and thoughtful reasoning. I am pleased to recommend Brynne to anyone considering assistance in health care and estate management and preparation. You will be extremely pleased with the care and service Brynne will provide to you.
~ Mary K., Social Service Director, Royal Park Care Center
Outside assistance
After failing health my mother-in-law recently passed away. Losing her independence we sought comfortable and caring alternative living options. With little or no knowledge of these matters, it proved to be a difficult task. My wife and I wish the services provided by Aging Solutions were available to us in our time of need both before and after my mother-in-laws passing. It would have been nice to have an independent knowledgeable person taking care of her matters relieving our stress and anxiety. These aren’t the sort of things that should wait.
~ Dan M.
Financially Prepared
I felt like I had all my financial affairs in order until Brynne and I began going through everything. There were a number of questions which came up and some things that hadn’t gotten done properly. It was wonderful to be able to understand everything I had and to know that someone else is looking out for me. I feel so much more confident with my financial affairs now because I know things change, but I have someone assisting me who understands what I want so I can remain very independent and enjoy my retirement. I highly recommend Aging Solutions services. I don’t think you will have any regrets.
~ Lillian C.
Adult Family Homes
As an Adult Family Home owner of three homes, I have been fortunate indeed to have had the opportunity to work professionally with Brynne for the past two years. I can state, without hesitation or reservation, that Brynne will be the first professional Guardian I will recommend to either my current residents or to any inquiries I may receive; regarding how to best help human beings who are in need of the services Brynne is able to provide. I have found Brynne to be extremely knowledgeable in resources available in the community and to be very cautious with the funds of his clients. Brynne’s honest, unique caring and compassion for each of his clients is remarkable. You can tell by the response he receives when he arrives that his clients are indeed happy to see him. He goes the extra mile to improve the quality of life for his clients–believing they each deserve the best of what is available for them. You will be very pleased with the services Brynne Malone will provide.
~ Mary Lou R., RN, Administrator
Sharing the Burden
I’m so glad Aging Solutions is helping me plan and care for my husbands declining health. I feel so much better about our lives now that we have a reliable service to count on in this very stressful time. The burden was becoming too much for me and my children. I wish I had known about this service years ago.
~ Fran T.
Distance Caregiving
My wife and I have found Aging Solutions to be invaluable in helping my parents as we live almost 300 miles apart. My father was recently diagnosed with dementia and my mother has become homebound with her own health concerns. Brynne Malone, our case manager, has been fantastic. He has helped with every aspect as we were overwhelmed and unsure of where to begin in helping my folks. Among Brynne’s many accomplishments so far are organizing their finances, arranging for in home care, providing guidance in our research of facilities where they can live and thrive, assisting us with learning about dementia and communication strategies, planning for the sale of their home and moving, and, most importantly, befriending my parents and helping them with various tasks and chores as needed. Watching your parents age and begin to struggle at times is difficult, and made worse when you don’t live near them. Brynne has been wonderful in his calm approach to what can be emotional issues and his experience is apparent as he guides us through all of the steps necessary to help my parents be safe, comfortable and happy.
~ Marc M.
Changing Care Levels
I would like to thank Spokane Aging Solutions for the incredible work you have done on behalf of my mother. The care, concern and responsibility you have put fourth is nothing short of amazing. My mother’s situation was very difficult, needing different levels of caretaking which usually requires separate entities involved. However, you handled all of these things accurately, with respect and with the utmost concern for my mother’s well being while keeping me well informed, even though I live out of the state. Over the course of your service, you have continued to prove that your ultimate goal is the happiness of clients as valuable human beings, treated with dignity. Once more, thank you for your wonderful care and attentive, compassionate services. Both senior citizens and their families are lucky to have Aging Solutions as a caring and responsible option, if they ever are in need.
~ Tina Teal
End of life
After my husband Hank passed away, I was left with many difficult decisions, many of which were very emotional. With the assistance of my family and the knowledge and care of Brynne, I was able to make solid decisions for my future. Now many years later I enjoy traveling with friends and family, play cards weekly, and attend numerous church and family functions. I am 85 years old and enjoying the life as I know. I have a friend in Brynne who has assisted me greatly and taken away my greatest worries. I know he cares about me and I can feel free to call him with my concerns. It’s also very nice these days to have someone keep track of all the changes in banking, financial services, and those who would take advantage of me.
~ Ruth G.
Time of Great Grief
When my dad was admitted to a home for those suffering with Alzheimer disease. Mr. Malone was there to help us, especially my mom, at this time of great grief. His consolation abilities are greatly appreciated, and his integrity put us all at ease as we learned we could trust his advice. He helped my mom in some critical matters that occurred, which, to me, was going beyond the call of duty to help his client. Mr. Malone manifests a wonderful concern for his clients and we are grateful to have his services. I would without question or hesitation recommend Brynne Malone to anyone who needs his services.
